ITMS & Virtual Representative Services

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Make Banking a Breeze at our ITMs

Our financial services centers feature one or more ITMs (Interactive Teller Machines) that accept cash and check deposits. ITMs offer even more service options than traditional ATMs, and you can select how you interact with them.

Banker Self Service Mode

Insert your Fibre Federal or TLC debit, credit, or ATM card 24/7 to conduct:

Withdrawals
Cash or Check Deposits
Transfers
Loan Payments
Balance Inquiries
Mini Statements

Virtual Representative Service

Services Hours:
Monday-Saturday: 7:30am – 6:30pm

Look for the lit “TELLER OPEN” sign above the drive up area indicating Virtual Rep service is available.

Simply tap the screen to connect with a credit union representative for assistance with:

Withdrawals
Cash or Check Deposits
Cash or Check Loan Payments
Transfers
Balance Inquiries
Cashing Checks
Blocking and Ordering a New Card
Refunding a Fee

Real Words, Real People from the PNW

I would like to start off by saying that I really appreciate all the ways available to communicate with tellers: they have an online chat, call, video call, and online assistant to help with basic things. Whenever I interact with the tellers, they are kind and intelligent. I have always been able to fix the issues I come across with this credit union!

Tabatha B.

Stop by to try it today!

Virtual Representative Service offers a quick and personalized experience with the same Fibre Family service you already love. It’s like having a representative right at the ITM with you to answer questions, assist with transactions, and ensure you’re on your way with a smile.

Find an ITM Near You

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