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ITMS & Virtual Representative Services

Make Banking a Breeze at our ITMs

Our financial services centers feature one or more ITMs (Interactive Teller Machines) that accept cash and check deposits. ITMs offer even more service options than traditional ATMs, and you can select how you interact with them.

Banker Self Service Mode

Insert your Fibre Federal or TLC debit, credit, or ATM card 24/7 to conduct:

  • Withdrawals
  • Cash or Check Deposits
  • Transfers
  • Loan Payments
  • Balance Inquiries
  • Mini Statements

ATM Mode

If you insert a card from another financial institution, the machine will convert automatically to ATM mode for traditional ATM transactions including withdrawals, transfers, and balance inquiries.

Virtual Representative Service

Services Hours:
Monday-Saturday: 7:30am – 6:30pm

Look for the lit “TELLER OPEN” sign above the drive up area indicating Virtual Rep service is available.

Simply tap the screen to connect with a credit union representative for assistance with:

  • Withdrawals
  • Cash or Check Deposits
  • Cash or Check Loan Payments
  • Transfers
  • Balance Inquiries
  • Cashing Checks
  • Blocking and Ordering a New Card
  • Refunding a Fee

Real Words, Real People from the PNW

They’ve never wanted to push me into any kind of direction as far as loans. We sit down, they tell you the truth [and] the right path to go.
Mark

 Stop by to try it today!

Virtual Representative Service offers a quick and personalized experience with the same Fibre Family service you already love. It’s like having a representative right at the ITM with you to answer questions, assist with transactions, and ensure you’re on your way with a smile.

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