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Contactless Cards

Fast and secure transactions

Our contactless debit and credit cards feature the latest technology so you can pay quickly and securely with just a tap!

If you’ve just received your card, here’s what you need to know:

  • To create a Personal Identification Number, call 1-800-992-3808 as soon as possible.
  • To dispute a card transaction, report a card lost or stolen, set travel notifications, or return a call from our Fraud Prevention Center, call 24/7 Card Care Center: 1-833-462-0796.

How to Use Your Contactless Card

  1. Look for the contactless symbol on the payment terminal.
  2. Tap your card to the front of the POS terminal.
  3. Wait for a beep or green light before removing your card (you can put your card away – you won’t need it again).
  4. Follow any instructions on the screen (you might be asked to sign or to enter your PIN).

When Contactless Payment is Unavailable

  1. Insert or swipe your card.
  2. Sign or enter your PIN.
  3. Remove your card when prompted.

Real Words, Real People from the PNW

I used the chat feature in the Fibre Federal Credit Union app to resolve a problem with funds in one of our accounts and I couldn’t be happier with the experience. I work in a loud environment where phone calls aren’t always the best option for contacting people, so having the ability to chat with someone is a great option I think all banking institutions should implement.
Trevor N.

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