Call 24 Telephone Banking

Account Access by Phone

Call 24 is a free service that gives you 24-hour telephone access to your accounts.

Call 24 phone numbers

Local

360-414-4211

Toll Free

1-800-535-8143

Make transfers, loan payments, and inquiries whenever it’s convenient for you.
You need only the Call 24 phone number (see below), your account number, and your Call 24 PIN (Personal Identification Number).
Simply select from the choices you are offered at each step.
All account activity is detailed on your monthly statement and can be reviewed through Call 24.

Visit any of our locations to sign up for Call 24 or to change your PIN.

Real Words, Real People from the PNW

Best financial institution I have ever used! Super friendly, helpful staff members who give excellent service and are very knowledgeable about their products and services. I love how easy it is to talk to a person or get assistance when needed.

Geoffrey P.

Call 24 FAQs

When do I enter my PIN?

Immediately after your account number is accepted, you will be asked to enter your PIN. You must wait for the prompt.

When do I enter my account number?

After you select your desired function, you will be asked to enter your account number. This is your 6 or 7 digit account number. It is not your ATM, debit or credit card number.

What happens if I enter my PIN incorrectly too many times?

In the event that you enter your PIN incorrectly 3 times, you will be locked out. You will need to contact the credit union at (360) 423-8750 or (800) 205-7872 during regular business hours to have your Call 24 access unlocked.

What can I do on Call 24?

You can do the following through Call 24:

Check Account Balance
Review Account History
Transfer or Make a Payment
Perform a Merchant Check Verification
Check Interest Rates
Change your PIN
Activate a Card
Deactivate a Card

The sub-menus are adjusted to fit you. From the main menu, select your desired action and follow the prompts.

How do I reach a real person?

During regular business hours, you will be able to press 0 to reach an employee. In the event that you make too many errors entering information, you will be transferred to an employee during regular business hours.