Pay for things with the tap of your phone
To say it is inconvenient to have your wallet lost or stolen is a major understatement. You can worry less about carrying your cards while you are out and about, and make the purchases you need in a quick, secure, easy way. Plus, you can make payments using your phone at many of your favorite participating merchants.
Real Words, Real People from the PNW
Great customer service! I accidentally made a
loan payment 2x and instead of telling me, ‘Sorry, Charlie,' as I expected, they
reversed it right away no questions asked! Never had a bad experience with
them. Great job all.
Danielle
Digital Wallet FAQs
1. Download the App
The first step to creating a digital wallet is to download your preferred pay app. Pay apps compatible with Fibre Federal Digital Wallet include Apple Pay, Samsung Pay, or Google Pay.
2. Register Your Card or Cards
After you download your compatible pay app, it’s time to load your cards into your wallet. Simply follow the on-screen instructions to load your information quickly and easily.
3. Make Purchases
This is the fun part! Next time you want to make a purchase, simply tap with your device to make a payment using your digital wallet. Easy, quick, and safe!
Digital wallets have become an increasingly popular way to conduct day-to-day business via a computer, smartphone, or another smart device. They are a form of contactless payment that can eliminate the need to carry around a wallet altogether!
Different digital wallets use different technologies to process payments. Your digital wallet holds your card or account information and allows you to make purchases conveniently with a tap or swipe of your smart device.
Refer to the Digital Wallet websites. Each one has
information related to how to use it, where to use it, and which devices
are compatible.
No. Once the card is blocked, it cannot be used to make purchases. This
applies to the physical card and the Digital Wallet. Once you receive
your replacement card, add your new card to the Digital Wallet as if you
were setting it up for the first time.
We recommend that you contact your cell phone provider to suspend your
service for that device. If your device is not protected with a
fingerprint, passcode, PIN, or facial recognition to unlock it, please
contact us at 1-800-205-7872 during business hours or 1-833-462-0796
after hours to block your card as a precaution.
Contact us at 1-833-462-0796 to block your card. We recommend that you
remove the blocked card from your Digital Wallet. If you don’t,
transactions will still be declined because the card is blocked. Once
you receive your replacement card, add your new card to the Digital
Wallet as if you were setting it up for the first time.
How it works
Start using your phone to make payments at participating merchants by following the three steps listed.
Download the Free App
You can download the free application on your preferred mobile device.
Register Your Card
In the app, register your card you wish to make purchases with.
Make Purchases
Tap your phone at checkout when you are shopping at participating merchants.
Make life easier
Digital Wallet makes life easier by storing your card
information and letting you make secure, fast purchases with your phone
at stores.
Mobile Banking
Take your Online Banking to the next level (and anywhere you go) with our mobile app! It's like having a financial services center right in your pocket. Mobile Banking includes all the great features of Online Banking with a few extra bells and whistles.
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Online Banking
Manage your money anytime with Online Banking. Access all your accounts with one login and a user-friendly experience on desktop or mobile.
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Bill Pay
Forget the stamps, envelopes, and paper checks. With free Bill Pay, you can view and pay all of your bills in one place electronically. It’s a simple way to streamline and stay on top of your finances.
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