Account Deletion Process: To request
deletion of your digital banking account, please visit a Fibre Federal
Credit Union location or call 1-800-205-7872 to speak with a
representative. Within 3 business days of receipt of your request, your
profile will be disabled and within 7 business days your profile will be
deleted.
Permanent Deletion: Once your digital
banking account is deleted, all associated data, including but not
limited to your profile information, settings, preferences, and any
other content linked to your digital banking profile will be deleted.
This action cannot be undone.
Irreversible Loss of Access: After deletion,
you will no longer be able to access your digital banking
account/profile or recover any previously stored information. Any
ongoing transactions such as bill payments or repetitive transfers will
be canceled immediately. You should cancel recurring or scheduled
transfers and bill pay transactions before making your request.
Data Retention: Deleting your digital
banking profile does not affect your share or loan accounts. We will
retain all share and loan account data in accordance with our record
retention policy and applicable law.
Third-Party Services: If you’ve linked your
digital banking account with any third-party services or platforms,
please ensure to manage your account and data separately with those
providers, as deleting your account with us may not automatically remove
or delete your data on external services.
