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Member Service Center

Fibre Federal Credit Union & TLC
P.O. Box 1234
822 Commerce Avenue
Longview, WA 98632

Phone: 360-423-8750
Toll Free: 800-205-7872
Outside the US: 1-973-682-2652

 

Contact Center Call and Web Form Hours:

Mon-Friday 8:30am-5:30pm, and Saturday 8:30am-4:30pm

Virtual Representative and Chat Hours:

Mon-Saturday 7:30am-6:30pm

After Hours, Weekend, and Holiday Call Hours:

24/7, 363 days of the year (Closed Thanksgiving and Christmas)

24/7 Card Care Center

Dispute a card transaction, Lost or Stolen Cards, Travel Notifications, or Return a Call from Fraud Prevention Center

This support center is available 24/7 every day of the year.

Phone: 1-833-462-0796

Activate Card or Change PIN

To activate a Credit/Debit/ATM Card or add/change PIN to a Credit/Debit/ATM Card:
Phone: 800-992-3808

  • Consumer Lending Fax: 360-423-1154

  • Castle Rock Fax: 360-414-4231

  • Verification of Deposit: VerificationOfDeposit@fibrecu.com

  • Supervisory Committee Address:
    Fibre Federal Credit Union
    Attn: Supervisory Committee
    P.O. Box 735
    Longview, WA 98632

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